With over 22 years proven experience the airport's success is in delivering premium service by ensuring the passenger experience is fast, positive, stress free and consistent.
Located just 3 miles from Canary Wharf and 6 six miles from the City of London the airport is easily accessible by road and public transport and is a popular choice for business travellers. Close proximity to the business and financial districts along with getting passengers quickly to their destination appeals to the time sensitive business traveler.
Unlike many other airports London City Airport's distinct selling point is its 15 minute check-in time, before departure. The airport's success in processing passengers swiftly and efficiently is owed to its continued investment in both facilities and services.
In 2010 the airport is investing £7 million in infrastructure renovations increasing the handling capacity of the security search facilities along with creating more passenger seating and expanded retail and catering outlets. This terminal re-configuration is scheduled to be completed in early 2011 with the vast majority of the works taking place during the airport's nightly and weekend closure times to ensure there is little disruption to passengers.
Thirteen airlines operate over 30 destinations to the financial centres of the UK, Europe and the USA. In September 2009 British Airways launched a twice daily, all-business class, flat -bed, service to New York JFK, linking the world's two largest financial centres. With the ability to access emails, text and the internet passengers on the aircraft can stay connected throughout the flight as well as clearing US customs and immigration before arriving in JFK.
British Airways has now completed the replacement of all its AVRO RJ100 fleet with a brand new London City Airport dedicated fleet of Embraer 170 and 190 a larger more fuel efficient and environmentally friendly aircraft. Lufthansa and Baboo have also launched services with Embraer 190. The new aircraft have unique 2x2 seating configuration with wider and more comfortable seats.
London City Airport has the best airline punctuality record in London and the South East, averaging over 85% on time performance.
London City Airport's core focus is getting people to their destination fast. The airport continuously measures its performance, introducing new initiatives to ensure the passenger experience is quick and smooth.
For more information on the airport and for a full listing of travel destinations visit: